a new employee or an existing non-member a copy of the application form and the Who are We? And What do we Do? Section of the Delegates Kit. This can be followed up by an informal chat and discussion about the success of depa as reported in the most recent version of the Industrial Bulletin.

(n) Provide Advice on Grievances

You should be the first port of call for any of our members who have a grievance. Typical grievances include disputes over job evaluation, or the outcome of performance appraisals. If you're confident of following the grievance procedures contain in the award, advise the member of this process. If you need further support call the Secretary or your Committee of Management.

(o) Assist in Disputes

Where a matter has been referred to the Secretary, you may be required to assist the Secretary with the case. The secretary will advise you of the level of involvement required.

Good luck and don't forget you are not alone.


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